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# |
certificates/ letters |
Description |
Place of issue |
Work time |
1 |
Clearance letters |
To clear the client of a specific debt after full repayment |
After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/Al-Rai Showroom
|
as per working hours of showroom and branch
|
2 |
Debt certificate (consumer/premium) |
Explains all the client's debts (consumer/premium) |
After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/ Al-Rai Showroom |
As per working hours of showroom and branch |
3 |
Detailed certificate |
Explains client liability in a certain debt (e.g., installment value, balance, arrears, amount paid, etc.). |
After-sales services - Aldhajij - 6th Ring Road |
07:30 – 15:00 |
4 |
Letters to General Department of Traffic (MOI) |
The Letters addressed to the General Department of Traffic vary according to the customer's request and the extent to which this conforms to the applicable procedures, for example: (roofing of a vehicle - raising the vehicle's term required in installments - disposal) |
After-sales services - Aldhajij - 6th Ring Road / showrooms / branches/ Al-Rai Showroom |
As per working hours of showroom and branch |
5 |
Clearance certificate |
Certificate of the client's disclaimer from all obligations to KFH |
branches |
As per branch working hours |
6 |
Salary transfer |
Certificate does not mind transferring the customer's salary to another bank according to the rules and procedures |
branches |
As per branch working hours |
7 |
Debt certificate (credit cards) |
Explains the customer's indebtedness at the time of issuing the certificate, the type of card and the limits of use |
After-sales services - Aldhajij - 6th Ring Road |
07:30 – 15:00 |
8 |
Debt certificate (real estate) |
|
After-sales services - Aldhajij - 6th Ring Road |
07:30 – 15:00 |