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KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
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Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
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In the news..
KFH Dedicates Branches to Serve Customers with Special Needs
As part of its commitment to serving all segments of society, Kuwait Finance House (KFH) has allocated branches equipped with an array of features and services that cater to customers with special needs. These branches offer high-quality and seamless banking experience, underscoring KFH’s leadership in social responsibility. These designated branches are located across Kuwait governorates in areas including Rawda, Al-Rehab, Mubarak Al-Kabeer, Zahra, Dahar and Saad Al-Abdullah. KFH is keen on enabling all its customers with special needs to benefit from its banking services. Therefore, KFH has dedicated branches equipped with a thorough set of features and services that support its main objectives. These include designated parking for individuals with special needs and wheelchair accessible entrances, access to ATMs with headphone features, safety deposit boxes, in addition to staff trained in sign language. Additionally, account opening forms, contracts, and transaction documents are printed in Braille. Voice service is also available on the website, facilitating online banking transactions. These facilities include providing trained staff to serve this customer, offering the necessary support to complete banking transactions, and ensuring alternative communication channels to address their specific requirements. In addition, the doors are equipped with sensors to facilitate smooth transitions between customers, automatically closing until the transaction is completed. In partnership with the Public Authority for Disability Affairs (PADA), KFH is the first bank in Kuwait to launch a comprehensive program for integrating individuals with special needs by offering practical training programs and full-time employment opportunities.
KFH: Diverse Money Transfer Services through KFHOnline in Collaboration with Western Union
Kuwait Finance House (KFH) continues to lead the way in delivering advanced digital banking solutions, offering customers a wide range of local and international money transfer services through KFHOnline mobile application, in cooperation with Western Union’s global network. This partnership enables KFH customers to make fast and secure money transfers, whether in cash, directly to bank accounts, or to digital wallets in various countries. Users can easily select beneficiaries and access Western Union’s extensive worldwide network. These services reflect KFH’s commitment to genuine digital transformation in the banking sector, allowing customers to carry out financial transactions seamlessly through clear and efficient electronic steps, while maintaining the highest security standards. The result is greater efficiency and an enhanced digital experience that meets customers’ expectations. Western Union operates one of the world's largest and most trusted money transfer networks, with retail locations in more than 200 countries and territories. Customers can also make payments to billions of bank accounts and millions of digital wallets and cards globally. Through these services, KFH further enhances the customer experience by providing fast, safe, and convenient transfers that meet diverse financial needs. The partnership also strengthens KFH’s digital capabilities and reaffirms its commitment to offering comprehensive financial solutions, a commitment clearly reflected in the growing customer demand for this service. KFH’s strong performance in e-banking is evident in the wide range of services available through the KFHOnline app. These services include the instant issuance of virtual cards, opening additional accounts without a branch visit, card activation and deactivation, creating deposits, adding beneficiaries, and conducting account balance and transaction inquiries. Furthermore, the app facilitates chequebook requests, gold trading (buying and selling), financing requests, managing children's accounts, WAMD instant payment service, and sending and receiving money through KFH Pay, alongside other advanced digital banking services. KFH also provides innovative services such as Live FX Pricing for real-time currency exchange rates, instant transfers to KFH-Turkey through the RippleNet network, and digital wallet compatibility with Garmin, Fitbit, and Samsung smart devices. Additionally, customers can instantly issue bank cards via self-service kiosks available in KFH branches.
KFH Warns Customers Against AI-Powered Fraud Attempts
As part of its ongoing support to Diraya campaign, Kuwait Finance House (KFH) has encouraged customers to remain alert of the new means of fraud that take advantage of AI technologies. KFH noted that new scam attempts involve the use of advanced AI tools to replicate the voices of real individuals with a high degree of accuracy. These voice imitations are used to contact friends or family members through phone calls or social media, often accompanied by urgent requests to transfer money. The lifelike nature of these interactions may give the impression of authenticity and credibility. KFH advises verifying the identity of any person requesting a financial transaction. The Bank also highlighted that fraudsters may use psychological tactics to create a sense of urgency or fear. For example, some may send messages claiming suspicious activity or potential account breaches, prompting recipients to share sensitive information such as OTPs or card numbers. KFH stressed the importance of continued proactive caution to safeguard personal information and prevent victims falling to such crimes. KFH also encourages customers to treat any request to share banking details via phone or social media with care, as these attempts are fraudulent means targeting customers banking data. Additionally, KFH urges customers to check the authenticity of websites before entering any personal information. KFH reaffirmed its commitment to promoting financial literacy under the Diraya campaign, launched by the Central Bank of Kuwait (CBK) in cooperation with Kuwait Banking Association (KBA) and local banks. These efforts are evident through providing guidance, tips, and educational content to help customers avoid phishing and online fraud, protect their personal information, enhance their financial literacy, and make well-informed investment decisions.
KFH Organizes a Workshop on Sharia Audit Planning
Kuwait Finance House (KFH), represented by the Group Internal Shariah Audit, organized a group-wide workshop titled Planning Stages in the Internal Sharia Audit Process with the participation of 26 employees from Sharia departments across the Group (Kuwait, Bahrain and Turkey). The workshop aimed to enrich participants’ professional expertise in internal Sharia auditing, facilitate the exchange of technical experiences and best practices among Sharia departments across the Group, and standardize the process applied to annual and strategic planning for internal Sharia audit activities. During the workshop, three core programs were delivered under the following themes: procedures for preparing the strategic annual plan for Sharia auditing, presented by Mohamed AlMualla from KFH-Bahrain, procedures for preparing Sharia audit plans, presented by Dr. Ismail Hatoglu from KFH-Turkey, and professional planning of Sharia audit tasks in accordance with ISAE3000 standard, presented by Yousef Almajed from KFH-Kuwait. Group Executive Manager Internal Shariah Audit, Abdullah Al-Shuaib, commended the contributions of the participants and the engagement demonstrated during the workshop. He also highlighted the importance of proactive planning in the Sharia audit process and its positive impact on all subsequent stages of Sharia auditing. He emphasized the significance of continuous communication and collaboration among colleagues across the Group through workshops, noting their positive outcomes and constructive role in enhancing performance and accelerating progress. He noted that these events provide valuable opportunities to exchange expertise, enhance practices, and standardize the professional methods of Sharia auditing. He also highlighted the importance of Sharia auditing as a fundamental pillar of Sharia governance in Islamic banks in Kuwait, describing it as a key safeguard that ensures banking services and products fully comply with Sharia requirements and are in complete alignment with the principles and applications of Islamic Sharia, and the resolutions and fatwa issued by the Bank’s Sharia’a Supervisory Board. Al-Shuaib also emphasized the role of effective planning, the development of executable programs for approved plans, and their translation into clear timelines spanning different periods. He stressed the need to incorporate monitoring and evaluation elements, prepare schedules and charts illustrating stages of progress, and document observations, if any, while presenting them to work teams with full transparency and professionalism. He noted that this approach helps mitigate factors that may affect achievement rates, success indicators, and levels of compliance with Sharia rulings and applications, while taking into account the nature and characteristics of each market in which the Group operates, and adhering to Sharia, regulatory and administrative requirements of the relevant supervisory authorities in each market. Al-Shuaib honored the participants at the end of the workshop, commending their interaction and commitment to benefiting from the program.
