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KFH Rewards
KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
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Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
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In the news..
KFH Offers Seamless and Free Communication Channels for Customers
In line with its commitment to advanced, secure, and high-quality services, Kuwait Finance House (KFH) provides diverse communication channels for both existing customers and those seeking to learn more about the Bank’s offerings. Among its latest initiatives, KFH has recently introduced a new service enabling customers to make fast and free calls to the Group’s subsidiaries in three countries: Egypt, Bahrain and the UK, in addition to Turkey which was introduced by KFH earlier. Customers in Kuwait can simply dial 1803333 at no cost. The complimentary service further strengthens connections between KFH Group customers in Kuwait with subsidiaries abroad. KFH also offers free access from several countries through the following numbers 1. USA & Canada: 1-800-818-8608 2. UK: 0-800-014-8898 3. France: 0805-086620 4. Germany: 0800-181-7080 5. Spain: 900-905-440 6. Turkey: 00908507712154 (Local tariff charges in Turkey might be applied by local Turkish service providers when calling this number) Calling the numbers is free exclusively for mobiles & landline users in the countries mentioned above only. This service does not apply to the Roaming Service. Additionally, customers can contact KFH through KFHOnline inbox, or through WhatsApp for general inquiries. Moreover, the contact center at 1803333 operates 24/7, ensuring constant support and availability of a range of services at any time. It serves to note that such communication initiatives help build and reinforce customer trust by simplifying communication with the Group subsidiaries. KFH customer service agents respond to inquiries promptly and deliver services efficiently, with international calls receiving prioritized handling.
KFH Offers Jameati Investment Plan to Secure Children’s Education
Kuwait Finance House (KFH) continues to offer the Jameati investment plan, reaffirming its role as a trusted partner to customers in securing the best university education for their children. The innovative investment plan is an excellent opportunity for KFH customers to support their children’s academic ambitions through a solid investment solution that includes monthly savings with investment returns, Takaful coverage, and high flexibility. Jameati investment plan has seen strong demand from KFH customers. It enables them to invest regularly in line with their requirements and financial capabilities, eliminating the need to resort to emergency financial solutions to cover their children’s university costs. This investment solution paves the way for young people to pursue their academic ambitions without financial burdens standing in their way. It also aligns with KFH’s strategy to provide inclusive banking services tailored to the evolving needs of all segments of society. The investment plan further reflects the Bank’s commitment to promoting financial stability within the community by encouraging families to save, invest, and plan ahead to secure a promising academic future for their children. Jameati also serves as an effective initiative by KFH to support national efforts in investing in human capital and supporting local talent to access quality education that prepares them to become future leaders. It demonstrates KFH’s firm belief that education is the foundation of sustainable development in society. To benefit from this long-term investment plan, the child must be no older than 14 years, and the customer’s age must be between 21 and 61 years. The investment term ranges from 4 to 18 years. By the time the child reaches university age, the accumulated savings and profits will be available to cover all university education expenses, paving the way for a promising future. Although the Jameati investment plan is designed as a long-term solution, customers have the flexibility to adjust the investment amount or monthly contributions at any time. Funds are automatically transferred each month from the customer’s account to the Jameati investment account. Additionally, customers can withdraw up to 60% of the balance in the first year, and up to 60% each year following the initial withdrawal. The full investment amount, along with the accumulated profits, becomes available at the end of the plan term. Customers may also cancel the investment plan at any time, in which case the invested amount and any profits earned up to the cancellation date will be refunded to the customer’s account.
KFH Provides an Exceptional Experience to Premium and Advance Customers
Executive Manager Retail Banking Segmentation at Kuwait Finance House (KFH), Athba Alhumaidi, stated that KFH offers a suite of exclusive services, reflecting its vision, Beyond Horizons. This move is part of the Bank’s continuous commitment to excellence, top-tier services, and enhancing the banking experience for its Premium and Advance customers. In a press release, Alhumaidi added that these offerings are based on KFH’s understanding of the needs and aspirations of both segments and are part of its constant efforts to ensure they are the most satisfied and distinguished clientele in the banking sector. “The services are designed to provide a more convenient and tailored experience to our customers. They include a dedicated relationship manager, lounges for in-person assistance, airport pick-up and drop-off for a comfortable travel experience, secure and private cash delivery to the customer’s residence, and year-round complimentary valet parking at key locations across Kuwait for Premium customers,” she explained. Alhumaidi added: “Driven by its adherence to excellence and delivering personalized and exceptional services, KFH provides the Concierge service for its Premium and Advance credit cardholders, which acts as a designated personal assistant, handling daily tasks on the customer’s behalf with competence and care.” KFH Concierge service includes a wide range of lifestyle conveniences such as processing official transactions including domestic worker documentation, government-related services, visa processing, travel arrangements (hotel bookings, flights, airport meet & assist services), restaurant reservations (locally and internationally), transport coordination, car rentals and entertainment bookings. Alhumaidi said that KFH provides Advance and Premium customers with the following services for free: safe deposit boxes, money transfers and cash withdrawals, issuance of bank certificates and cheque books, along with various additional benefits. She commented: “Premium customers also receive the Visa Signature card, which includes exclusive perks such as complimentary access to airport lounges, travel insurance, and purchase protection”. Alhumaidi said that aligning with digital transformation and customers’ demand for modern banking products and services, KFH offers a new feature on KFHOnline, allowing customers to adjust the daily withdrawal and usage limits for their cards. Customers can enjoy app, with full access to their benefits. Additionally, Premium customers can directly contact their designated Relationship Manager. She emphasized that these services, features, and facilities reflect KFH’s commitment to meeting customer needs and its dedication to offering the best features while continuously enhancing and developing the banking experience. Alhumaidi added: “at KFH, we believe excellence means exceeding customers’ expectations and providing a comprehensive and high-quality banking experience that meet their aspirations.”
KFH Warns Customers Against AI-Powered Fraud Attempts
As part of its ongoing support to Diraya campaign, Kuwait Finance House (KFH) has encouraged customers to remain alert of the new means of fraud that take advantage of AI technologies. KFH noted that new scam attempts involve the use of advanced AI tools to replicate the voices of real individuals with a high degree of accuracy. These voice imitations are used to contact friends or family members through phone calls or social media, often accompanied by urgent requests to transfer money. The lifelike nature of these interactions may give the impression of authenticity and credibility. KFH advises verifying the identity of any person requesting a financial transaction. The Bank also highlighted that fraudsters may use psychological tactics to create a sense of urgency or fear. For example, some may send messages claiming suspicious activity or potential account breaches, prompting recipients to share sensitive information such as OTPs or card numbers. KFH stressed the importance of continued proactive caution to safeguard personal information and prevent victims falling to such crimes. KFH also encourages customers to treat any request to share banking details via phone or social media with care, as these attempts are fraudulent means targeting customers banking data. Additionally, KFH urges customers to check the authenticity of websites before entering any personal information. KFH reaffirmed its commitment to promoting financial literacy under the Diraya campaign, launched by the Central Bank of Kuwait (CBK) in cooperation with Kuwait Banking Association (KBA) and local banks. These efforts are evident through providing guidance, tips, and educational content to help customers avoid phishing and online fraud, protect their personal information, enhance their financial literacy, and make well-informed investment decisions.
