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In the news..
KFH Organizes the Largest Honor Ceremony for Top High School Graduates
Kuwait Finance House (KFH) has organized the largest honor ceremony to celebrate 140 high school top achievers in literature, science and religious studies for the academic year 2024-2025. The ceremony also recognized students from private schools and those who had received international recognition. The event was held under the patronage of Minister of Education, Eng. Sayed Jalal Al-Tabtabei, with the attendance of KFH Deputy Group CEO Transformation, Technology and Operations, Haitham Al-Terkait, KFH Head of Public Relations and Media, Yousef Al-Ruwaieh, and Ministry of Education representative, the Assistant Undersecretary for Educational Development at the Ministry, Maryam Al-Enezi. Al-Ruwaieh said: “On behalf of myself and KFH, I extend my heartfelt congratulations to our outstanding students. I also congratulate their parents, who supported them throughout their educational journey until they reaped the rewards of their dedication and success." He stressed KFH’s commitment to organizing an annual ceremony to honor top high school students in collaboration with the Ministry of Education. He expressed his appreciation to the Minister of Education, the undersecretaries, academics, and all staff at the Ministry for their efforts throughout the academic year, praising their role in advancing the educational process and enhancing the capabilities of students and youth. Al-Ruwaieh emphasized that student excellence is a crucial milestone for shaping their future. He advised students to carefully select their university majors and to persevere in learning and working diligently. He stressed that continued success and sustained excellence are paramount. He also encouraged them to expand their knowledge, develop their skills, acquire new abilities, and foster their creativity and innovation to remain distinguished and active members of society. "Education and youth are essential for comprehensive development and building a better future. These are also key strategic priorities for KFH, which pioneered the "You Are Our Pride" platform to celebrate high achievers. KFH is a major supporter of young people, especially students, believing that talented youth are the nation's true asset and vital for progress," he added. Meanwhile, the Ministry of Education representative, the Assistant Undersecretary for Educational Development at the Ministry, Maryam Al-Enezi, recognized KFH's support for students. She also praised the bank's extensive collaboration with the Ministry of Education on various initiatives. She stated that KFH's annual high school honors ceremony demonstrates its leadership in social responsibility and its ongoing commitment to supporting students, youth, and education.
KFH: Travel Guidelines for Cardholders Safety
Kuwait Finance House (KFH) has advised cardholders to take into account some recommendations and guidelines regarding the ownership and usage of bank cards when traveling. These guidelines are part of KFH's vital participation in the "Diraya" banking awareness campaign, in collaboration with the Central Bank of Kuwait and Kuwait Banking Association. KFH’s guidelines entailed two stages: prior to and during travel, with a focus on ensuring the highest levels of security and convenience when using bank cards in different locations and circumstances. The pre-travel stage guidelines include verifying the validity and credit limits of the cards, ensuring the customer's signature on the cards, activating the SMS services, downloading the KFH Online application to monitor card usage, refraining from sharing private PINs or passcodes and avoiding clicking on suspicious links. When traveling, KFH advises cardholders to keep their cards in a secure location, avoid exposing them to direct sunlight to avoid damage, refrain from sharing cards or PIN information with anyone, have them readily accessible when making purchases, thoroughly inspect ATMs for any abnormal devices, and hide your password from view. By following these tips, you can ensure the security of your card of all types. It is also important to follow these instructions while in Kuwait, as there are increasing risks of fraud groups targeting credit and debit cardholders to steal balances, track card movements, deceive users through fake contacts or links, and obtain card information using various methods.
KFH Launches the Fifth Training Program in Cooperation with KSH
In line with its continuous efforts to promoting social responsibility and sustainability, Kuwait Finance House (KFH) has launched its fifth training program in collaboration with the Kuwait Society for the Handicapped (KSH) and with the attendance of KFH Acting Group Chief Human Resources and Transformation Officer, Ahmad Alhammad. KFH Senior Manager Employee Experience and Communication, Sara AlSalem, said that the long-standing program is one of the major aspects of KFH’s social responsibility and sustainability strategy, reflecting the Bank’s commitment to empowering individuals with special needs and promoting their integration into the work environment. This strategic initiative plays a significant role in strengthening employee engagement at KFH as it reflects the Bank’s interest in this segment that is an integral part of society. She noted: “This year’s program builds on the success of previous editions by expanding the training scope and including more participating departments, providing trainees with hands-on, real-world experience that hones their skills and prepares them for employment.” AlSalem mentioned that 10 trainees from KSH will take part in this year’s program. They will be assigned to various departments across KFH, including new divisions participating for the first time in the training plan, highlighting the Bank’s continued efforts to enhance and expand the scope of the program each year. She commended the trainees’ interaction with the department heads during the program’s launch ceremony, where the Bank ensured the presence of its managers to meet the trainees and personally hand over their official work IDs, marking the beginning of their training journey. She added: “Running from July through November 2025, the program offers a comprehensive training journey tailored to offer real-life meaningful opportunities to develop practical skills in a supportive, inclusive environment, allowing participants of special needs to interact and grow.” AlSalem affirmed that KFH remains committed to developing this program on an annual basis in collaboration with KSH. This strategic partnership aims to support and empower individuals with special needs, in addition to promoting awareness within state institutions about the importance of integrating this segment into the social development plans. Meanwhile, Director General of the Kuwait Society for the Handicapped, Baraa Al-Jenae said: “We take pride at KSH in the extended partnership with KFH, now in its fifth consecutive year.” He added that the initiative is a strong example of effective cooperation between the financial sector and civil society institutions, contributing directly to empowering people with special needs and equipping them with practical experience and skills that improve their chances of integration and independence in the workplace. Al-Jenae affirmed that this strategic partnership is an extension of a well-established relationship that has, over the years, proven its positive impact in developing the participants' capabilities and strengthening their self-confidence. “This is clearly reflected each year in the progress of the program's outcomes and its lasting impact on the trainees’ future,” he remarked.
KFH Launches Fahad, Kuwait's First AI-Powered Virtual Employee
Kuwait Finance House (KFH) has launched "Fahad", Kuwait's first AI-powered virtual employee. This innovative step reflects KFH's leading role in adopting AI, enhances its pioneering efforts in digital transformation, and aims to deliver exceptional customer experience. Fahad is KFH's new, always-on digital employee, designed to provide instant and clear support to customers. He explains KFH's services, answers questions quickly and accurately, and even guides customers through ATM usage. This ensures KFH remains accessible and connected, embracing the latest global technological advancements. KFH Deputy General Manager Digital and Alternative Channels, Meshal Alobaid, announced the inauguration of Fahad's first phase at the KFH branch in The Avenues (Phase Four). This first-of-its-kind innovation in Kuwait allows Fahad to swiftly and easily answer inquiries, offering comprehensive guidance on various services and products. This move underscores KFH's dedication to digital transformation and its commitment to providing top-notch, modern banking experiences. Alobaid emphasized that this achievement further builds on KFH's leading journey in digital transformation and AI adoption. This journey has already delivered numerous high-quality digital financial solutions and services; all designed to meet customer needs and offer a seamless banking experience. Furthermore, KFH is continuously enhancing its technological infrastructure and the mechanisms for delivering technical services across all its platforms, smart branches, and self-service devices. Banking Solutions Demonstrating its leadership in digital innovation and its commitment to offering advanced financial solutions, KFH provides a wide array of exceptional e-banking services. These include the instant issuance of ATM and credit cards at KFHGo and all KFH branches, as well as virtual card issuance, which allows customers to easily create prepaid cards via KFHonline and add them to their digital wallets for instant online shopping. Customers can also open gold accounts, access financing using gold account collateral, and buy and sell gold. The bank's XTM device allows for instant cheque book printing, and customers can make instant transfers to KFH-Turkey using the RippleNet network. KFH recently updated its KFHonline app, introducing a modern design and smart banking services. This further solidifies its position as a digital innovation leader, with KFHonline now offering over 200 digital banking services.
