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KFH Rewards
KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
AlRabeh account
Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
Dinars weekly,1 kg of Gold monthly and 25,000 Kuwaiti Dinars quarterly.
KFHOnline application
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- Send and request money
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A collection of services and tools to meet your requirements
In the news..
KFH Launches the Fifth Training Program in Cooperation with KSH
In line with its continuous efforts to promoting social responsibility and sustainability, Kuwait Finance House (KFH) has launched its fifth training program in collaboration with the Kuwait Society for the Handicapped (KSH) and with the attendance of KFH Acting Group Chief Human Resources and Transformation Officer, Ahmad Alhammad. KFH Senior Manager Employee Experience and Communication, Sara AlSalem, said that the long-standing program is one of the major aspects of KFH’s social responsibility and sustainability strategy, reflecting the Bank’s commitment to empowering individuals with special needs and promoting their integration into the work environment. This strategic initiative plays a significant role in strengthening employee engagement at KFH as it reflects the Bank’s interest in this segment that is an integral part of society. She noted: “This year’s program builds on the success of previous editions by expanding the training scope and including more participating departments, providing trainees with hands-on, real-world experience that hones their skills and prepares them for employment.” AlSalem mentioned that 10 trainees from KSH will take part in this year’s program. They will be assigned to various departments across KFH, including new divisions participating for the first time in the training plan, highlighting the Bank’s continued efforts to enhance and expand the scope of the program each year. She commended the trainees’ interaction with the department heads during the program’s launch ceremony, where the Bank ensured the presence of its managers to meet the trainees and personally hand over their official work IDs, marking the beginning of their training journey. She added: “Running from July through November 2025, the program offers a comprehensive training journey tailored to offer real-life meaningful opportunities to develop practical skills in a supportive, inclusive environment, allowing participants of special needs to interact and grow.” AlSalem affirmed that KFH remains committed to developing this program on an annual basis in collaboration with KSH. This strategic partnership aims to support and empower individuals with special needs, in addition to promoting awareness within state institutions about the importance of integrating this segment into the social development plans. Meanwhile, Director General of the Kuwait Society for the Handicapped, Baraa Al-Jenae said: “We take pride at KSH in the extended partnership with KFH, now in its fifth consecutive year.” He added that the initiative is a strong example of effective cooperation between the financial sector and civil society institutions, contributing directly to empowering people with special needs and equipping them with practical experience and skills that improve their chances of integration and independence in the workplace. Al-Jenae affirmed that this strategic partnership is an extension of a well-established relationship that has, over the years, proven its positive impact in developing the participants' capabilities and strengthening their self-confidence. “This is clearly reflected each year in the progress of the program's outcomes and its lasting impact on the trainees’ future,” he remarked.
KFH Launches Fahad, Kuwait's First AI-Powered Virtual Employee
Kuwait Finance House (KFH) has launched "Fahad", Kuwait's first AI-powered virtual employee. This innovative step reflects KFH's leading role in adopting AI, enhances its pioneering efforts in digital transformation, and aims to deliver exceptional customer experience. Fahad is KFH's new, always-on digital employee, designed to provide instant and clear support to customers. He explains KFH's services, answers questions quickly and accurately, and even guides customers through ATM usage. This ensures KFH remains accessible and connected, embracing the latest global technological advancements. KFH Deputy General Manager Digital and Alternative Channels, Meshal Alobaid, announced the inauguration of Fahad's first phase at the KFH branch in The Avenues (Phase Four). This first-of-its-kind innovation in Kuwait allows Fahad to swiftly and easily answer inquiries, offering comprehensive guidance on various services and products. This move underscores KFH's dedication to digital transformation and its commitment to providing top-notch, modern banking experiences. Alobaid emphasized that this achievement further builds on KFH's leading journey in digital transformation and AI adoption. This journey has already delivered numerous high-quality digital financial solutions and services; all designed to meet customer needs and offer a seamless banking experience. Furthermore, KFH is continuously enhancing its technological infrastructure and the mechanisms for delivering technical services across all its platforms, smart branches, and self-service devices. Banking Solutions Demonstrating its leadership in digital innovation and its commitment to offering advanced financial solutions, KFH provides a wide array of exceptional e-banking services. These include the instant issuance of ATM and credit cards at KFHGo and all KFH branches, as well as virtual card issuance, which allows customers to easily create prepaid cards via KFHonline and add them to their digital wallets for instant online shopping. Customers can also open gold accounts, access financing using gold account collateral, and buy and sell gold. The bank's XTM device allows for instant cheque book printing, and customers can make instant transfers to KFH-Turkey using the RippleNet network. KFH recently updated its KFHonline app, introducing a modern design and smart banking services. This further solidifies its position as a digital innovation leader, with KFHonline now offering over 200 digital banking services.
KFH Continues to Serve Customers During Holiday
Kuwait Finance House (KFH) continues to provide its banking services around the clock, online and through digital platforms, during the holiday. Most banking services are available across several channels, including online applications, KFH Go smart branches located in many important areas, and KFH's social media accounts, alongside numerous e-service channels leveraging the best FinTech tools and digital platforms. KFHOnline app features a sleek, modern design with smart banking services. KFH has carried out a comprehensive update to its app, reaffirming its dedication to digital transformation and excellence in providing advanced financial solutions. These solutions meet customer needs and deliver seamless banking experience. This move also underscores the Bank’s outstanding execution of its digital transformation strategy. KFHOnline provides access to more than 200 banking services. Additionally, KFH smart hybrid branches offer other services. Accordingly, KFH customers have the flexibility to either interact directly with an employee or use state-of-the-art self-service devices. KFH Go smart branches, a smart banking channel, transforms routine transactions into automated processes at an innovative branch, empowering customers to efficiently benefit from 80% of the services typically available at traditional branches. KFH Go smart branches include the XTM device, which allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines accept up to 300 notes per transaction. Moreover, customers can conduct a variety of interactive banking transactions through KFH Go branches located in various places in Kuwait, including Kuwait International Airport. These services include: establishing Murabaha transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely. KFH's e-banking services are characterized by their high efficiency, ease of use, and safety, as reflected in the number of electronic banking operations that KFH customers carried out via KFHOnline. These e-banking services encompass a wide array of digital functionalities, including opening additional bank account in foreign currency or Kuwaiti dinars without a branch visit, instant virtual prepaid card issuance, viewing PINs and other credit and ATM card details, activating and temporarily suspending bank cards, managing supplementary card limits, facilitating local and telex transfers, opening deposits, adding beneficiaries, balance inquiries, cheque book requests, opening and trading gold accounts, gifting gold, requesting and checking financing obligations and installments, perusing investment plans, receiving account balances and deposit summaries, and managing children's accounts through the Baiti Online service. KFH launched the Live FX Pricing, instant cross-border payments service at KFH-Turkey using Ripple’s technology and digital Wallet service through smart mobiles and watches which provides advanced and smart digital payment methods according to highly developed security standards in cooperation with Samsung, Fitbit and Garmin. The Bank also offered instant card issuance within 2 minutes to print KFH new redesigned cards. Call Center The Call Center continues to provide services around the clock, receiving customer calls, addressing their inquiries, and responding to them through a qualified and technically advanced staff. KFH also provides the automated telephone service, 1803333, which operates with the same efficiency and speed to facilitate transfers between accounts, answer inquiries about financial transactions, among other services. Customers outside Kuwait can contact KFH’s call center from seven countries (USA, Canada, UK, France, Germany, Turkey and Spain) without additional fees. To use this service customers can call from the following toll-free numbers: USA and Canada (18008188608), UK (08000148898), France (0805086620), Germany (08001817080), Spain (900905440), and Turkey (908507712154). Local tariff charges may be applied in Turkey by local Turkish telecoms companies when calling this number. This service is free exclusively for mobiles and landlines users in the mentioned countries only and doesn’t include the (Roaming Service). Social media channels KFH's social media team remains dedicated to addressing customer inquiries and assisting them at all hours through the official social media accounts (@KFHGroup). Money transfer and account opening KFH successfully launched WAMD digital service, allowing customers to send and receive money instantly and for free using their mobile numbers, 24/7. KFH also successfully launched the D-POS device for account opening, the first-of-its-kind in the market, allowing customers to open accounts at KFH immediately and anywhere. Customers can now open accounts in major currencies through KFHOnline; previously, account opening was only available at branches. Additionally, KFH has integrated Western Union (WU) services into its app, enabling customers to make international transfers directly through the application. The Bank also offers instant transfers within the GCC countries through the AFAQ network on the mobile app, further enhancing cross-border payment capabilities for its customers. Corporate services KFH launched the first mobile application for corporate banking encompassing major services for business development, in addition to launching facial recognition technology based on biometric identity and other distinguished electronic services available through the corporate banking webpage. KFH successfully introduced corporate cards, offering three different products that cater to the various local and global corporate needs. Key features of these cards include cash withdrawal and deposit, cheque deposit, access to Point of Sale (POS) terminals and online payment gateways (governmental), both locally and internationally. In addition, KFH has introduced corporate credit cards, which are among the bank’s distinguished offerings for business owners. These cards are linked directly to the company’s account, allowing business owners to issue cards to employees for seamless expense management. They can be used to cover day-to-day business expenses, one-time travel costs, and more. The corporate credit card helps businesses better manage their cash flow while offering enhanced control over employee expenditures.
KFH Launches 2025 Innovation Challenge Competition
Kuwait Finance House (KFH) has launched its annual, group-wide 2025 Innovation Challenge, inviting employees to submit innovative ideas that add significant value for both the bank and its customers. This initiative encourages employees to share creative concepts for developing unique financial services and solutions, enhancing business processes, creating innovative systems and procedures, improving the work environment, elevating customer experience, and fostering cost optimization and growth through increased sales, an expanded customer base, greater flexibility, and improved efficiency. Group-wide participation KFH Group Chief Technology and Digital Transformation Officer, Eng. Meshaal AlMunaikh, said that the Innovation Challenge, now in its 9th consecutive year, is part of KFH’s strategy to promote innovation culture and encourage creative thinking in addition to uncovering new talents. The competition is organized at the Group level covering Kuwait, Bahrain, Turkey, UK, Egypt and the UAE. He explained that the initiative isn't just about new ideas; it's about building stronger collaboration across the KFH Group. It opens doors for employees to grow professionally by working together across departments and sharing diverse perspectives. This joint effort in planning and problem-solving helps cultivate an organizational culture that values engagement and the exchange of ideas, ultimately driving sustained growth and excellence throughout the bank. Career development and innovation AlMunaikh pointed out that KFH is committed to organizing this initiative each year to enhance and develop employees’ skills and intellectual capabilities, enabling them to contribute innovative ideas that have a positive impact on the KFH’s continued success. “The challenge aims to develop a positive perspective among employees, strengthen their engagement with the work environment, increase their sense of accountability, and motivate them to drive change,” he noted, “Innovation plays a critical role in ensuring institutional success and leadership.” Innovation Challenge stages He explained that following the challenge launch, the submitted ideas will undergo multiple rounds of evaluation. In the advanced stages, shortlisted ideas will be presented to a specialized Executive Management committee, which will select the winning ideas. These efforts empower KFH Group to adopt a flexible business model, actively driving the consistent flow of innovative ideas across the Group. This model adapts to the unique characteristics of each market the Group operates in, considering customer segments, guidelines, and relevant criteria. Awards and criteria AlMunaikh highlighted that the top winners will receive a total prize of USD 45,000. The winning ideas will be selected following a thorough evaluation by a specialized committee, based on high standards and alignment with the Group’s overall policy. The ideas must be practical, executable with clear steps and defined implementation phases, while also meeting competition, profitability, quality, and professional standards both locally and internationally. It is worth noting that the 2025 Innovation Challenge is open to all employees across KFH Group. Participation can be either individual or in teams of up to four employees, with submissions accepted until 15 July 2025.
