Germany
Malaysia
Turkey
Egypt
UK
Kingdom of Bahrain
KFH Rewards
KFH Rewards Prepaid Card is part of the KFH Rewards Program, where customers can earn 10 points for every KD 1 spent when using the card for all purchases, locally and internationally. Moreover, customers will receive 1,000 welcome points upon card issuance.
AlRabeh account
Open AlRabeh account and you will have the chance to win 1,500 Kuwaiti
Dinars weekly,1 kg of Gold monthly and 25,000 Kuwaiti Dinars quarterly.
KFHOnline application
- Local & International transfers
- Open accounts and deposits
- Instant virtual cards issuance
- Buy and sell gold
- Cardless withdrawal and deposit
- Send and request money
Scan the QR code
A collection of services and tools to meet your requirements
In the news..
KFH: High-Efficiency Operations and 24/7 Availability of Digital Services
Kuwait Finance House (KFH) has affirmed its full operational readiness and the high-efficiency continuity of its business across the Group. By integrating proactive business continuity plans with regular stress testing of its infrastructure and trained personnel, the Bank ensures comprehensive operational resilience. This framework secures the stable and uninterrupted provision of all banking services under various scenarios. KFH explained that its business continuity strategy is built on precise, round-the-clock reviews of operational plans. The Bank added that its operations undergo continuous evaluation to ensure compliance with governmental and regulatory guidelines, while maintaining the highest quality standards under all circumstances. KFH also confirmed that its technical infrastructure supports the uninterrupted delivery of services on a 24/7 basis. This capability is reinforced by a contact center operating around the clock to meet customer needs and ensure smooth operations. In addition, the Bank utilizes a distributed contact center network across three separate locations to enable effective task allocation and sustain full business continuity. Regarding digital solutions and self-service options, KFH emphasized that its digital ecosystem allows customers to conduct transactions seamlessly from anywhere at any time. Through the KFHOnline app, users can manage a wide range of banking and financing transactions without visiting a branch. The Bank also provides alternative channels, including e-payment solutions and instant transfers, all in line with the highest standards of security and speed. KFH reaffirmed the resilience of its banking network, placing customer safety and interests at the forefront of its priorities. The Bank remains committed to providing regular updates through its official social media channels and contact center. By employing real-time monitoring of performance indicators, KFH maintains consistent service quality and demonstrates its institutional capability to sustain uninterrupted business operations. KFH concluded by reaffirming its commitment to its approved operational plans. These strategies ensure the Bank’s ability to maintain business continuity, deliver services seamlessly, and coordinate operational efforts to navigate developments with stability and efficiency. The Bank also confirmed that its operations are currently proceeding as normal, with all banking services, including branches, digital channels, and ATMs, maintaining a high level of readiness to ensure uninterrupted services under all circumstances.
KFH Offers Seamless and Free Communication Channels for Customers
In line with its commitment to advanced, secure, and high-quality services, Kuwait Finance House (KFH) provides diverse communication channels for both existing customers and those seeking to learn more about the Bank’s offerings. Among its latest initiatives, KFH has recently introduced a new service enabling customers to make fast and free calls to the Group’s subsidiaries in three countries: Egypt, Bahrain and the UK, in addition to Turkey which was introduced by KFH earlier. Customers in Kuwait can simply dial 1803333 at no cost. The complimentary service further strengthens connections between KFH Group customers in Kuwait with subsidiaries abroad. KFH also offers free access from several countries through the following numbers 1. USA & Canada: 1-800-818-8608 2. UK: 0-800-014-8898 3. France: 0805-086620 4. Germany: 0800-181-7080 5. Spain: 900-905-440 6. Turkey: 00908507712154 (Local tariff charges in Turkey might be applied by local Turkish service providers when calling this number) Calling the numbers is free exclusively for mobiles & landline users in the countries mentioned above only. This service does not apply to the Roaming Service. Additionally, customers can contact KFH through KFHOnline inbox, or through WhatsApp for general inquiries. Moreover, the contact center at 1803333 operates 24/7, ensuring constant support and availability of a range of services at any time. It serves to note that such communication initiatives help build and reinforce customer trust by simplifying communication with the Group subsidiaries. KFH customer service agents respond to inquiries promptly and deliver services efficiently, with international calls receiving prioritized handling.
KFH Launches Digital Consent Service for Credit Inquiry through Kuwait Mobile ID
Kuwait Finance House (KFH) has announced the launch of the Digital Consent Service for Credit Inquiry in collaboration with Credit Information Network Company (CiNet). The service is available for consumer and housing finance customers through the Kuwait Mobile ID app, underscoring KFH’s efforts to develop digital services and promote operational efficiency. The newly introduced service enables customers to provide digital consent for credit inquiries. By eliminating the need for paper-based documentation, this initiative streamlines operations and aligns with the State`s orientation towards digital transformation. Executive Manager Personal Finance Products at KFH, Abdulaziz Alsaeed, stated that the launch of this service aligns with the Bank’s strategy to deliver advanced digital banking solutions that enhance customer experience while increasing the speed and flexibility of transactions. He explained that customers are now able to complete the consent process securely and seamlessly through the Kuwait Mobile ID app, without requiring a physical signature. This shift positively impacts processing times and improves the efficiency of transactions. Alsaeed noted that the digital consent option complements the existing paper-based process, offering customers greater flexibility. He reaffirmed KFH’s commitment to continuously enhancing digital services in line with leading banking practices. He added that the service represents significant progress in supporting digital transactions and environmental sustainability by reducing paper usage and leveraging modern technological solutions.
KFH Offers Round-the-Clock E-services During the Holiday
Kuwait Finance House (KFH) announced it will continue providing its banking services to customers around the clock during the holiday period. Most services can be accessed through the bank's digital platforms, including its mobile applications and e-branches in key areas. Additionally, KFH's social media accounts and other e-service channels will remain active, utilizing the latest in financial technology and digital platforms. KFHOnline app features a sleek, modern design with smart banking services. KFH has carried out a comprehensive update to its app, reaffirming its dedication to digital transformation and excellence in providing advanced financial solutions. These solutions meet customer needs and deliver seamless banking experience. This move also underscores the Bank’s outstanding execution of its digital transformation strategy. The KFHOnline app offers more than 200 banking services. New services allow customers to instantly request virtual prepaid cards through KFHOnline. Customers can also control the usage limits of their bank cards, additional credit cards, and both local and international money transfers. KFH's hybrid branches offer a variety of services, giving customers the opportunity to access unlimited e-services through a range of digital channels. Customers can either interact directly with employees or use self-service devices and other modern technology. KFH's e-branches are a smart banking channel that transforms typical customer transactions into an innovative, automated experience. These branches provide highly efficient banking services, offering over 80% of what is available at traditional locations. KFH e-branches include the XTM device, which allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines accept up to 300 notes per transaction. Moreover, customers can conduct a variety of interactive banking transactions through e-branches located in various places in Kuwait, These services include: establishing Murabaha transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely. The e-banking services encompass a wide array of digital functionalities, including opening additional bank account without a branch visit, instant virtual prepaid card issuance, viewing PINs and other credit and ATM card details, activating and temporarily suspending bank cards, opening deposits, adding beneficiaries, balance inquiries, cheque book requests, opening and trading gold accounts, gifting gold, requesting and checking financing obligations and installments, perusing investment plans, receiving account balances and deposit summaries, and managing children's accounts through the Baiti Online service, and more. Call Center The Call Center continues to provide services around the clock, receiving customer calls, addressing their inquiries, and responding to them through a qualified and technically advanced staff. KFH also provides the automated telephone service, 1803333, which operates with the same efficiency and speed to facilitate transfers between accounts, answer inquiries about financial transactions, among other services. Customers outside Kuwait can contact KFH’s call center from seven countries (USA, Canada, UK, France, Germany, Turkey and Spain) without additional fees. To use this service customers can call from the following toll-free numbers: USA and Canada (18008188608), UK (08000148898), France (0805086620), Germany (08001817080), Spain (900905440), and Turkey (908507712154). Local tariff charges may be applied in Turkey by local Turkish telecoms companies when calling this number. This service is free exclusively for mobiles and landlines users in the mentioned countries only and doesn’t include the (Roaming Service). Social media channels KFH's social media team remains dedicated to addressing customer inquiries and assisting them at all hours through the official social media accounts (@KFHGroup). Money transfer and account opening KFH successfully launched WAMD digital service, allowing customers to send and receive money instantly and for free using their mobile numbers, 24/7. Additionally, customers can request money through WAMD service by sharing or scanning a QR code from the KFHOnline app. This app also allows customers to transfer funds from their local Knet bank accounts directly to their credit and prepaid cards. KFH also successfully launched the D-POS device for account opening, the first-of-its-kind in the market, allowing customers to open accounts at KFH immediately and anywhere. Customers can now open accounts in major currencies through KFHOnline; previously, account opening was only available at branches. Additionally, KFH has integrated Western Union (WU) services into its app, enabling customers to make international transfers directly through the application. The Bank also offers instant transfers within the GCC countries through the AFAQ network on the mobile app. Corporate services KFH launched the first mobile application for corporate banking encompassing major services for business development, in addition to launching facial recognition technology based on biometric identity and other distinguished electronic services available through the corporate banking webpage. KFH successfully introduced corporate cards, offering three different products that cater to the various local and global corporate needs. Key features include cash and cheque deposits, as well as cash withdrawals. The cards also provide access to Point of Sale (POS) terminals and online payment gateways, both in Kuwait and internationally. In addition, KFH has introduced corporate credit cards, which are among the bank’s distinguished offerings for business owners. These cards are linked directly to the company’s account, allowing business owners to issue cards to employees for seamless expense management. They can be used to cover day-to-day business expenses, one-time travel costs, and more. The corporate credit card helps businesses better manage their cash flow while offering enhanced control over employee expenditures.
