Kuwait Finance House (KFH) continues to provide its banking services around the clock through a group of various digital tools. Most of the banking services are available on several channels around the clock, whether through KFHonline, or through the KFH Express self- banking stations that are spread in many important locations, in addition to the KFH accounts on social media and many E-service channels.

The KFH Express self- banking station is considered a smart electronic channel that helps transfer normal customer transactions to an innovative automated branch, allowing customers to benefit from highly efficient banking services. It includes more than 80% of the services and business provided by the branches in their traditional sense.

KFH Express self-banking stations include the XTM device that allows direct video calls with service personnel, as well as ATMs and cash deposit machines. The cash deposit machines receive 300 notes per transaction.

Moreover, customers can perform a variety of interactive banking services through KFH Express branches located in various places in Kuwait, including Kuwait International Airport. These services include: establishing Murabaha financing transactions, requesting credit and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts, instant cheque and card printing, receiving gold biscuits (10 grams), opening (gold, savings, Al-Rabeh, electron) accounts, online gold purchase and sell, cardless withdrawals using QR code through mobile, or by using Civil ID or phone number, in addition to many other financing and banking services conducted quickly, easily and safely.

The electronic banking services at KFH are also characterized by their high efficiency in addition to ease and safety.  This was evident in the number of electronic banking operations that KFH customers carried out via KFHonline, on the website or through mobile applications.

The e-banking transactions includes: opening an additional bank account online for citizens and residents without having to visit the branch, local and telex financial transfers, opening deposits, adding beneficiaries, balance inquiry, cheque book request, opening gold account, selling and purchasing gold, requesting financing, requesting Al-Khair Card, and checking the PINs of the credit and debit cards, activating new cards, reporting a lost credit/debit cards, checking the financing obligations and the number of installments, reviewing investment plans, receiving account balances and deposits summary, along with other wide range of digital services.

The Bank also launched the Live FX Pricing, and instant cross-border payments service at KFH-Turkey using Ripple’s technology in addition to the instant card printing service within two minutes. Additionally, KFH offers digital Wallet service through smart mobiles and watches, providing advanced and smart digital payment methods according to highly developed security standards in cooperation with Samsung, Fitbit and Garmin.