Deputy General Manager - Products at Kuwait Finance House (KFH), Nehal Almosalem, said that KFH offers a variety of services through its Baitak Concierge service. This is part of KFH's commitment to providing exceptional experience and saving customers time and effort.

Almosalem explained that the Baitak Concierge service acts as a personal assistant, offering an outstanding service to assist customers with their transactions, needs, and personal/family requirements. This service is provided in collaboration with Q'go Concierge with the aim of meeting customers' needs and offering services wherever and whenever they are needed.

She added that the beneficiaries of this service are all Al Ruwad customers, as well as Al Tamayoz customers who hold Visa Signature, World MasterCard, Visa Diamond Charge, or Diamond Tayseer cards.

Almosalem also revealed that the service allows the aforementioned customers to access a variety of services, including a personal assistant to oversee their daily tasks and a private secretary to handle all necessary matters. Baitak Concierge offers government-related services such as renewing civil IDs, passports, and driver's licenses, applying for visas, and providing limousine services, roadside assistance, business representation, customs clearance, luggage delivery from the airport to customers' homes, and medical examinations for domestic workers. Once a service is requested, it is efficiently provided to alleviate the burdens of KFH customers and save them time and effort.

Almosalem emphasized that Baitak Concierge is part of KFH's strategy, dedicated to delivering exceptional customer service and providing valuable benefits and amenities. This fosters stronger relationships and loyalty between KFH and its customers, as the bank consistently prioritizes their needs, ensuring they feel valued and proud to be part of the KFH community.