KFH: Widespread Network of “KFH Go” Self-banking Station in Kuwait
Customer service according to the latest modern technologies
Kuwait Finance House "KFH" continues to promote the spread of its smart self-banking stations "KFH Go", reaching 9 branches distributed in different governorates in Kuwait.
This comes to meet the growing needs of customers according to the latest modern technologies and the highest quality standards, which confirms the bank's leadership position in digital transformation.
The Branches are: Avenues, Ishbiliyah coop, Jabriya coop, Al-Mangaf coop, Shuwaikh KFH Auto Showroom, Sabah Al-Ahmad, Al-Salam coop, Abu Fatirah coop, and Dahiya Abdullah Al-Salem.
Meeting customers need to avoid visiting branches as much as possible under the current circumstances, KFH aims to provide its banking services through KFHGo, or through its mobile applications or on the internet as an alternative to traditional banking channels.
KFH GO Services
KFHGo offers customers round the clock services covering over 80% of the services and transactions provided by traditional branches, outside the official working hours of the branches.
KFHGo is not staffed and contains XTMs offering the capability of communicating directly with the telephone service personnel in audio and video calls via XTM machines. Customers can access several services, including cash withdrawals without a card through the mobile phone using the "QR code", IDs or phone number.
The smart branch conducts "Murabaha" financing transactions, requesting credit cards and prepaid cards, updating data and phone numbers, activating bank cards, opening deposits and accounts and a host of banking and financing services, therefore not having to visit the branch or deal directly with the staff. This means streamlined manner of accessing services quickly, safely and accurately.
Under the slogan “New Generation of Easy Banking Services” customers who wish to buy gold bullions (10 grams) can visit the nearest KFH Go branch and use the self-service option by inserting their card and choosing the buying Gold Bullion option, or by calling “Allo Baitak” to purchase and receive the gold bullion immediately.
For printing cheques immediately, a customer can visit the nearest KFH Go smart branch and make a video call with a KFH employee to conduct this process. With the aim of completing the conditions for printing cheques and receiving the cheque book (10 papers) immediately.